Terms & Conditions
Deposit and Final Payments
We require £200 per cottage per week as a deposit when you book your cottage (s). The balance to be paid on arrival. The balance of the payment becomes due three weeks prior to arrival. If you cancel the booking three weeks or less before your date of arrival we will ask you to pay for the booking in full.
We suggest you purchase travel insurance to cover any unfortunate eventuality.
Utilities are included in the quoted rates.
The laundry room has a tumble dryer. Charge is by £1 electric coin meter.
Arrival and Departure
Your cottage will be available from 3pm on the day of arrival and guests are requested to leave by 10am to allow our cleaning staff access. If you need to arrive outside these times, please give us a call. We ask that cottages are left tidy on departure and that all dishes in the kitchen are clean and your rubbish / recycling is placed in our main bins.
Swimming Pool and Hot Tub
The Pool is not staffed by a lifeguard and use of it is at guests’ own risk. All those under the age of 16 using the pool must be accompanied by a responsible adult (over 18) at all times.
Dogs at Holly Farm
We do accept well behaved dogs. Dogs are charged for at £15 per dog for stays of 4 days or less and £25 per dog for longer stays. Dogs must be kept on a lead at all times, any mess cleaned up, and dogs should not be left unattended at any time in the cottages.
Guests on site
The facilities are only open to those booked to stay at Holly Farm Cottages and other than with prior agreement the swimming pool and games room are for use by registered guests only. Family and friends are of course welcome to visit our guests (but must leave the site overnight), but please let us know if they are on site.
Additional Charges/ Guests
Where the number of people staying in a cottage exceeds the stated number a mattress with linen will be charged at £30 per person. Only guests registered on your booking form may stay overnight in your cottage.
Property left behind is donated to charity after one month if not retrieved. Postage must be paid up front for any goods returned by mail.
Smoking is not permitted in the interiors of any of the buildings.
A £10 charge will apply for lost keys.
We reserve the right to charge for any significant damages and/ or breakages to the cottages, their contents or the ground and gardens.